Team update!

We’ve been posting a lot about the technical side of things recently, so thought it was time we shined more of a light on our team! With end of year, stock take VAT return, and lots of big projects on the go, it’s been even busier than usual in the office recently. We’re truly a work family, and it’s particularly in times like this when the whole team come together to support each other. Whether it’s making cups of tea, being a shoulder to cry on, or someone to tell a funny story to, we’ve always got each other’s backs. We’ll be posting more about the team in future blogs, but for now here’s a quick overview of who we are and what we do!

The Gerrard family, Fay, John, Rhys, Ellis, and Nia make up the heart of the business. The rest of our team come from a mix of different backgrounds. Some of us joined the company with years of experience under their belts, and others turned up not knowing a lockstitch from an overlocker or a needle plate from a feed dog!

Fay– Fay is the financial director and team mama! She is involved in every part of the day-to-day working of the office but you can usually find her running accounts and the parts department. She keeps the work family organised and makes sure we’re all looked after. Fay enjoys spending her weekends at the caravan with her tribe of chihuahuas Wynston, Nelson and Buddy!

John- John (aka The Captain) is the MD and founder of the company, John has been working in the industry for decades and is a familiar face to many of our customers! Even though he's the boss, he's still always the one cracking the jokes and keeping morale high! Outside of work he enjoys spending days by the sea on his boat and his jet ski.

Rhys– Rhys is our commercial director and is well known to most of our customers! He's instrumental in keeping things running smoothly on a day-to-day basis. He started working with John learning the business when he was still at school and joined the company full-time as soon as he could. He’s always keen to start the next big project and to make sure we’re at the forefront of new technological developments.

Ellis– Ellis predominantly deals with internal sales, production and helping to develop the website. He started off in the parts department and ever since he joined us full time 3 years ago his role has developed ever since. Ellis is a massive football fan and can frequently be found (and heard!) watching his local team Wrexham whenever they play at home.

Nia- The youngest member of our team! Nia works with us part time as an administrator and assists Fay and Matty with jobs around the office. She’s always on board to apply her creativity to any task she’s given! She’s passionate about fashion and is currently working hard to pass her driving test as quickly as possible! She loves dogs and sometimes brings her pets in for cuddles with the team.

Gary– Gary is our technical service manager and a familiar face with many of our customers. He spends a lot of time travelling around the country installing machines and carrying out maintenance visits. When he’s around the office, he’s always telling jokes and teasing everyone when he isn’t busy fixing and sewing off machines!

Richard– Richard is a sales technician and is often out on the road or can be found in the workshop designing and building innovative projects. He joined the team with decades of industry experience behind him and applies this to engineering bespoke solutions for our customers. He has worked all over the world and enjoys sharing the tales of his adventures with us!

Tom——汤姆在我们的厂房机器和工作is also often out on the road installing them and attending service calls for our customers. He has some excellent dance moves and a quirky sense of humour! He has a menagerie of pets at home which includes cats, frogs, and an iguana!

Luke– Luke works as a trainee technician building machines and assisting in the workshop. He occasionally causes a bit of chaos, but always tries to go the extra mile! Outside of work, he likes to unwind by fishing and spending weekends on the beach with his family.

Colin– Colin is our senior technician! He works in the office once a week servicing domestic sewing machines as well as working with the industrial models. The guys in the workshop call him “granddad”, but he isn’t too happy about that! He enjoys riding his motorbike and always keeps busy outside of work with engineering projects and outdoor hobbies like shooting!

Matty- Our parts administrator! Matty is often the first voice people hear when they call the office, and he sends out all your spare part, accessories, and handheld cutter orders! He’s always up for a laugh and keeps everyone entertained with anecdotes from his weekend adventures. As a passionate Everton fan we know it’s best to give him some space if they’ve lost a game!

Karolina- Karolina works in accounts and finance and always brightens up the office with her endless optimism and sunny personality! Being fluent in both English and Polish, she’s always on hand to help liaise with customers and suppliers who require a translator. Outside of work she loves being out in nature and taking part in hobbies like paddleboarding and yoga.

Eleanor– El works in design and marketing, as well as assisting with the phones and live chat. She’s in charge of our social media accounts and works behind the scenes on anything from technical drawings and photography to website developments! Her hobbies include hiking, paddleboarding, aerial silks, aerial hoop and yoga.

Karen- Karen is our lovely cleaner who keeps the office sparkling. She’s always up for a laugh and is a lot of fun on work nights out!

As a thank you to the team following this busy period, Fay and John kindly took us out to celebrate! We went to the Siam Thai & Teppan-Yaki for lots of food (and drink!). The chefs kept us entertained by playing jokes and throwing potatoes for us to catch. It was beginners’ luck with the newest members of staff getting it first time! We all had a lot of fun and enjoyed having a chance to unwind and spend some time together outside of work.


We’ve got more busy and exciting times to come, with big projects and collaborations in progress. With so much going on, we’re hoping to welcome new members of the team to join us soon! If you think you’d be a good fit for our (slightly mad) work family then keep your eyes peeled for job adverts coming soon!